Natural Language Search

    Ask Questions in Plain English,
    Get Answers from Your Own Data

    Your employees shouldn't need to learn search syntax or guess the right keywords. Solution Compass uses AI-powered natural language search so staff can describe their problem in everyday language — in English or any language — and get instant, accurate answers from your organization's own knowledge base.

    Ask in Plain English

    No boolean operators, no exact-match keywords. Just describe your problem like you'd tell a colleague and get an AI-curated answer from your org's own data.

    Full-Text + Semantic Search

    Combines traditional keyword matching with AI semantic understanding. Find results even when the exact words aren't in the document.

    Answers Grounded in YOUR Data

    Unlike generic AI chatbots, every answer comes exclusively from your organization's uploaded documents, resolutions, and admin-verified responses. Zero hallucination risk from outside data.

    Multilingual Query Support

    Ask questions in English, Spanish, or any language your staff speaks. AI understands intent across languages and returns answers from your knowledge base.

    Works Everywhere Your Team Does

    Embeddable intranet widget, Microsoft Copilot plugin, REST API, and standalone chat. AI search meets your employees where they already work.

    Sources Always Cited

    Every AI answer includes links to the source documents, resolution logs, or admin-verified answers it drew from. Full transparency and traceability.

    How It Works

    1

    Ask Your Question

    Type or speak your question in plain English — 'How do I reset a patient's MyChart account?'

    2

    AI Searches Your Data

    AI scans your documents, tip sheets, EMR guides, resolution logs, and admin-verified answers.

    3

    Get a Step-by-Step Answer

    Receive a clear, sourced answer with links to original documents. Know exactly where the information came from.