1. Acceptance of Terms

By accessing or using Solution Compass ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

2. Description of Service

Solution Compass is an AI-powered knowledge management platform that helps organizations centralize knowledge bases, tip sheets, workflows, and past issue resolutions. The Service provides AI-assisted search and answers grounded in your organization's uploaded data.

3. User Accounts

You must create an account to access the Service. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You agree to provide accurate and complete information during registration.

4. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose
Upload content that infringes on intellectual property rights
Attempt to gain unauthorized access to the Service or its systems
Interfere with or disrupt the integrity or performance of the Service
Reverse-engineer, decompile, or disassemble any part of the Service

5. Data Ownership

You retain ownership of all content and data you upload to the Service. By uploading content, you grant Solution Compass a limited license to process, index, and analyze the content solely for the purpose of providing the Service to your organization.

6. AI-Generated Content

The Service uses artificial intelligence to generate responses based on your organization's uploaded materials. AI-generated answers are for informational purposes only and should not be considered professional, medical, legal, or financial advice. Your organization is responsible for verifying the accuracy of AI-generated content.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

8. Limitation of Liability

To the maximum extent permitted by law, Solution Compass shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service.

9. Termination

We reserve the right to suspend or terminate your access to the Service at any time for violation of these terms. You may terminate your account at any time by contacting your organization's administrator.

10. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the Service after changes constitutes acceptance of the revised terms.

11. Contact

If you have questions about these Terms, please contact us.